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Services We Support

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Services We Support

MarathonLS offers various service offerings and flexible coverage options tailored to your needs.

Full service, or all inclusive, contracts cover your instrument from top to bottom,

including all repair costs (parts, labor & travel) as well as an annual PM and calibration. This is the best option for instruments that are used frequently and/or are critical to daily operations within the lab.

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Preventative Maintenance (PM) is essential to protecting your assets and ensures they are

performing optimally to produce reliable results. Keeping up with preventative maintenance practices improves lab safety and enhances equipment longevity.

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In the realm of life sciences, maintaining a sterile and 

pathogen-free environment in the lab is essential to safeguarding research against cross-contamination and producing precise research outcomes. This holds particularly true for scientists operating in biosafety laboratories and cleanrooms, routinely dealing with the most intense microorganisms identified by science.

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Calibration maintains precision, standardization and consistency within an instrument,

assuring reliable and accurate results. Calibration of equipment also improves lab safety and enhances longevity.

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We understand that life-saving innovation can not be sustained alongside periodic

malfunctioning or broken equipment, which is why MarathonLS proudly and uniquely offers emergency repair support with next-day on-site response.

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MarathonLS can help support lab relocation projects with deinstallation and reinstallation

of lab equipment and lab disinfection. Prior to your move, MarathonLS’ team of service engineers will carefully deinstall lab equipment. Once received at the new facility, instruments will be reinstalled and calibrated.

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Marathon Stride

Marathon Pacer customers receive complimentary implementation for Marathon Stride, our service app that allows you to schedule on-site repairs within seconds created to minimize instrument downtime. Stride implementation includes asset tagging and app training. Utilize the Stride app to conveniently report breakages for next day response, schedule PMs or other services.

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