Delivering a superior customer experience in service, repair, and maintenance of scientific laboratory equipment
At MarathonLS, we’re inspired by the relentless efforts of the Life Sciences industry to create better lives. That’s why we believe those who manage life sciences laboratory equipment performance need a better choice in service partners.
Some service vendors make you wait too long for service. Smaller organizations don’t have an extensive spare parts inventory or strong back-office support. Neither choice provides detailed documentation about equipment service and or timely, efficient communications that keep you in the loop. Today’s options for service, maintenance and repairs leaves you struggling to provide important answers about scientific equipment performance to your most important constituent– the scientist.
At MarathonLS, we built a new kind of service organization. We seek to be your trusted partner who provides rapid response times, detailed documentation at the time of service, and timely, professional communications so you stay fully informed. Our goal is to make sure you are fully supported so you can confidently support your scientists.