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Meet the Team Leads and Your Primary Contacts
Lead Customer Service Representative
Amanda makes sure your consumables ordered and onsite when they are needed. She handles procurement and inventory replenishment for both Marathon and non-marathon products and serves as your primary customer service associate; available to answer all your questions from tracking numbers to product information.
Customer Success Specialist
As part of his weekly onsite activities, Patrick provides lab operations support functions by answering any end user requests and ensures that the right amount of consumables are always on site. He is the primary on-site specialist and certifies that the points of use and stockroom within the lab are stocked and organized to best suit your lab's needs.